How to add someone to Google My Business

Managing your business’s online presence is crucial in today’s digital world, and Google My Business (GMB) is one of the most powerful tools available for this purpose. It allows you to control how your business appears on Google Search and Maps, making it easier for customers to find you. One useful feature of GMB is the ability to add additional users to your account, which can be incredibly helpful if you have a team that helps manage your online presence. In this blog post, we’ll walk you through the process of adding someone to your Google My Business account.

Why Add Users to Your Google My Business Account?

Before diving into the steps, let’s briefly discuss why you might want to add users to your GMB account:

1. Delegation of Responsibilities: If you have a team, adding users allows you to delegate tasks like responding to reviews, updating business information, and posting updates.
2. Expertise Sharing: You might have different team members who specialize in various aspects of your online presence, such as SEO, content creation, or customer service.
3. Continuous Management: If you’re unavailable, other users can step in to manage your GMB listing, ensuring that your business’s information is always up-to-date.

Step-by-Step Guide to Adding Users

1. Sign in to Google My Business

To get started, sign in to your Google My Business account using your Google credentials. If you don’t have an account yet, you’ll need to create one and verify your business before proceeding.

2. Select the Business You Want to Manage

Once signed in, you’ll see a list of businesses associated with your account. Click on the business you want to add a user to. This will take you to the business dashboard.

3. Access the Users Section

In the left-hand menu, click on “Users.” This section allows you to manage who has access to your GMB account and what level of access they have.

4. Add a New User

Click on the “Invite new users” button located at the top right corner of the Users page. A new window will pop up where you can enter the email address of the person you want to invite.

5. Select a Role for the New User

Google My Business offers three roles:

• Owner: Owners have full control over the listing and can add or remove users, edit all business information, and more. Be cautious when assigning this role, as it grants the most access.
• Manager: Managers can do almost everything an owner can, except for certain administrative functions like adding/removing users or deleting the business listing.
• Site Manager: This role is more limited, allowing the user to manage specific aspects like posting updates and responding to reviews but not making significant changes to the business information.

Select the appropriate role for the new user based on their responsibilities and the level of control you want them to have.

6. Send the Invitation

After selecting the role, click “Invite.” The person you’ve invited will receive an email from Google with instructions on how to accept the invitation and gain access to your GMB account.

7. Monitor User Activity

Once the user has accepted the invitation, you can monitor their activity within the Users section. You can see who made specific changes and when, helping you keep track of your account’s management.

Best Practices for Managing Users in Google My Business

1. Review User Permissions Regularly: Ensure that users have the correct level of access based on their current roles and responsibilities. This is especially important if your team changes over time.
2. Limit the Number of Owners: To reduce the risk of accidental changes or misuse, keep the number of owners to a minimum. Managers and site managers can handle most tasks.
3. Provide Training: Ensure that all users understand how to use GMB effectively, especially if they are new to the platform. This includes understanding how to respond to reviews, post updates, and edit business information.

Conclusion

Adding users to your Google My Business account can streamline the management of your business’s online presence and ensure that your listing is always up-to-date and accurate. By following these steps, you can easily add new team members and assign appropriate roles, making your GMB management more efficient and effective.

If you have any questions or need further assistance with Google My Business, feel free to reach out or leave a comment below!